Patient Safety — Get Involved And Speak Up

Everyone has a role in making healthcare safe. You, as the patient, can play a vital role in making your care safe by becoming an active, involved and informed participant of your healthcare team. You have the right to know about your care and be involved in your care. We encourage you to review this simple advice on patient safety to help us ensure a safer healthcare experience for you. Speak up if you have questions or concerns and participate in all decisions about your care. Your safety is our top priority and we want to hear your feedback.

Speak up if you have questions or concerns, and if you don’t understand, ask again. It’s your body, and you have the right to know.

You can share your compliments, suggestions, or safety concerns by contacting any member of our Healthcare Team or by calling our Patient Representative, at 419-394-3335, Ext. 2102.

Pay attention to the care you are receiving. Make sure you’re getting the right tests, treatment, and medication from the right healthcare professionals.

Educate yourself about the medical tests you are undergoing, your diagnosis, and your treatment plan.

Ask a trusted family member or friend to be your advocate.

Know your lab results and the medications that you take.

Use a hospital, clinic, surgery center, or other type of healthcare organization that has undergone a rigorous on-site evaluation against established, state of the art quality and safety standards such as that provided by JCAHO.

Participate in all decisions about your treatment. You are the center of the healthcare team.